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Summer 2006

June 1, 2006

Stop Hearing, Start Listening

Your ability to listen may be the difference between keeping or losing a valued customer, engaging or alienating an employee, or capturing or losing new business. Here are a few tips on how you can become a better listener.

To gain better control, learn to let go

Every business can benefit from a leader's laser focus and passionate attention to detail. However, when passion turns to obsession, productivity and morale are at risk.

Enhance professionalism and boost your company's image with an e-mail policy.

Think of the e-mail messages you and your employees send from your company's e-mail system as the equivalent of letters sent on your company's letterhead. Do these messages reflect well on your company?

On the Road to Better Time Management

You can’t create time, however, you may be able to better manage the time you have. Here’s how ...

Navigating Through Your Days - Tips for Time Management

We all begin our days with the best of intentions to be as productive as possible, but we frequently find ourselves “sidetracked” by the day-today unforeseen circumstances that tug us in different directions. Here are some tips to help you navigate around day-to-day time “hazards.”

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